Our programs offer a rigorous, cross-functional curriculum, experienced faculty, and hands-on learning opportunities designed to enhance team-building and leadership skills. Career experience and maturity of peers create a dynamic environment in which students learn as much from each other as they do from the faculty. Sacred Heart University Luxembourg is a highly effective way to enhance your knowledge and skills, and revitalize your career potential.
This three credit course aims to provide students a better understanding on trending digital technologies and how they can be integrated into existing businesses to improve internal processes and increase touchpoints with their customers. The class will be divided in two parts. In the first part we provide an overview of new technologies, how they work, and present tools that can be used by non-experts. Three areas will be covered: Data Analytics, Artificial Intelligence and Blockchain. In the second part, we will invite two to three traditional company owners from different sectors to present their activities. The choice of those companies will be done in such a way that an adoption of digital technologies will enable them to substantially transform and benefit their businesses. Benefits may be realised all along the value chain and can range from simple cost and efficiency savings to the creation of new sources of revenues due to a reassessment of the existing business model. Students will be equipped with the analysis and innovation management tools enabling them, to develop in small team, scenarios for a digital transformation of the business of their choice. At the end of the course, the teams will present their analysis and recommendations for a digital transformation in a final presentation to the business owners.
Students utilize their interdisciplinary business knowledge and creativity to evaluate an entrepreneurial opportunity, whether a new product/service/business, or a new application of an existing product or service. In developing a comprehensive business plan student teams use their knowledge of the market and the competitive landscape, engage in research, develop financial models/forecasts, and gauge the project’s financial feasibility, taking into consideration inherent business risk and the likelihood of being able to raise venture capital.
Examines strategies and techniques for successfully introducing and managing change in organizations. Explores power, influence, leadership, motivation, and communication in the change process, as well as organization development, organizational learning, and innovation management. Student teams develop a framework for recognizing factors that influence change and a process map to manage change effectively.
Negotiation is the art and science of securing agreements between two or more Interdependent parties. Hence, the purpose of this course is to develop an under-Standing of the psychological and strategic dynamics of negotiation. The course is grounded in the major concepts and theories of bargaining, negotiation, and mediation and is designed to use a combination of simulations and analysis to build your own personal experience in the classroom and in the real world.
Explores a variety of current issues and emerging trends affecting global business, utilizing a cross-disciplinary approach to the management of today’s global enterprises.
Organizational psychology is the application of psychological theories to work environments aiming to improve organizational outcomes such as performance, satisfaction, health and well-being. This course will explore human behavior in the workplace including potential “spillover” effects on/from other life domains such as family and friends. The course modules introduce psychological concepts driving human behavior and their organizational applications for you to become a more effective leader for your Self and others.
This course aims to provide students a better understanding of what Management Consulting is about. It will guide students through the consultancy process, from the preparation of a proposal of assistance up to the delivery of the project. The course is built in a way that makes it as practical as possible supported by actual cases shared with the students in order to be discussed. Though it remains intellectually rigorous, providing theoretical background when needed and keeping a critical approach to the tools and techniques commonly used by professional practitioners.
This course takes a Project Management Approach which links with the Project Management Framework, Processes and Knowledge Areas as used in the PMBOK Guide. We look at the soft skills needed to manage a project, focusing on potential obstacles, thus enabling participants to avoid, anticipate or manage these. The approach is pragmatic, all concepts will be systematically translated into concrete applications and integrated in participants’ professional context. A wide variety of didactical tools will be used, respecting David Kolb’s experiential learning cycle. Followed by a delivering of a final assignment and possibly applying for the CAPM® Certificate exam.
This one credit course aims to provide students a better understanding of what Innovation Management is about. It will guide students through the entire innovation process, from invention disclosure up to successful commercial transformation. Open innovation and co-development strategies will be included. Likewise strategies for protection and licensing of intellectual property. The course is built in a way that makes it as practical as possible supported by actual cases are shared with the students in to be discussed. Though it remains intellectual rigorous, providing theoretical background when needed and keeping a critical approach to the tools and techniques commonly used by professional practitioners.
Boost your export with strategic intelligence. Your daily challenge is based on international business leadership. You understand that success in global markets today is mainly about cross cultural skills, true flexibility and personal capacity to navigate the complexities of multidimensional foreign markets. Your experience shows that skills which make a player successful in his domestic market may be the very reason for failure when approaching international clients. In summary, your international strategic intelligence is a key factor for individual and organizational success and your next challenge might be to adapt your knowledge to quickly understand a multicultural situation. In order to make those leadership competences a natural reflex, you are willing to gain new perspectives and expertise, bench-marking your individual management style against practical business cases from around the world.
The supply chain management module addresses strategic operations surrounded a new product development, logistics and supply chain, and quality control and continuous improvement processes.
This course is designed as an introduction to the rapidly evolving world of Digital Marketing. Changes in consumer behavior, opportunities, problems and tactics associated with incorporating digital technologies and methods into a firm’s marketing strategy are examined. Throughout the course, students will explore digital marketing tools such as search engine optimization, paid search marketing, online advertising, email marketing, social media marketing, web and social media analytics, viral marketing, online reputation management, and mobile marketing, from a hands-on perspective.
Sensitivity to different perceptions, values, traditions and ways of thinking are critically important in today’s global workforce and as organizations interact across cultures. This course explores how culture affects individuals as well as organizations, and introduces frameworks for understanding how cultures may vary. Students develop strategies for effectively communicating, working with and managing people of different cultural backgrounds.
Focuses on the role of the contemporary human resources function in organizations. Emphasis is on analysis of policies related to the organizational life cycle from hiring through termination, workforce and succession planning, compensation and benefits, career development, labor relations and employee training. These concepts are discussed in light of working with and managing a multicultural workforce.
This course covers the theory and practice of operations improvement with the major improvement methodologies used to achieve operational excellence, like Lean, Total Quality Management, Six Sigma, Business Process Re-engineering, Systems Thinking, Theory of Constraints etc. The course will have a heavy emphasis on Lean Methodology and Lean Transformation of Enterprises, but when possible guest speakers will present their preferred improvement methodologies with practical illustrations. The course will attempt to cover different industries and business sectors ranging from industrial production to financial and other services. The practical objective of the course is to have the academic background be able to apply appropriate improvement methodologies to real opportunities.
Explores the origin and evolution of our ethics as they relate to the contemporary world of business. Emphasis is on decision-making, including situations where these decisions are complicated by issues of trust, fairness, right and wrong, integrity, social responsibility, personal conscience, or culture. Guest lecturers from various businesses and areas of responsibility are invited to present their views and experiences.
Achieve more & be a great team. You work with other people every day. Your interpersonal and team management skills determine what the performance of the team will be, how the progress of achieving targets will go, how much fun you have and how much you will learn. How other people feel when part of the same team with you also has a significant impact on the quality of your future relationships. In summary, your team management skills are a key factor for individual and organizational success. This course is designed for managers who dare to become aware and develop their interpersonal and team management skills and to discover ways to challenge themselves and others while seeking to further develop their career.
The course provides participants with knowledge, insights, and experience necessary to be at the cutting edge of managing in a sustainable manner. It shares the state-of-art in integrating sustainability into decision making. The course introduces the term sustainability, with a special focus on environmental sustainability. It describes international norms and standards, sustainability ratings, and looks into their translation in today’s business world. The aim is to bring participants up to speed about current best practice in terms of sustainability and anticipate tomorrow’s challenges.
You negotiate every day. Your negotiation skills determine what time you go for lunch with colleagues, when to have a department meeting, your salary and compensation, your portfolio of responsibilities, the terms of an acquisition or the strategy of your company. How other people feel when negotiating with you also has a significant impact on the quality of your future relationships. In summary, your negotiation skills are a key factor for individual and organizational success. This course is designed for managers who have the analytical skills to discover optimal solutions to business challenges seeking to further develop their negotiation skills to get these solutions better accepted and implemented.
What are the main challenges regarding the future of labor law? This course provides participants with an introduction to Luxembourg labor law by the means of the current main challenges facing the world of employment such as work life balance, the use of IT at work, the supervision of employees, the future of the employment relationship etc. The course also focuses on various discussions among the students based on articles regarding the above mentioned issues. During the last class there will be oral group presentations based on labor law cases and for which the students will be graded.
Positive Societal Impact by Design (not by Default). Business drives non-financial returns far beyond the creation of capital – for better and for worse. Government, NGOs and philanthropy together have not been able to address the system failures that have led to pervasive societal and environmental challenges of today. The private sector is invariably implicated in both the creation of the problem set—and the solutions. A global movement of impact economics addressing ‘Triple bottom line: People, Planet, Profit’ is driving the growth of new business and innovative business models, leveraging market forces to drive positive change. Harnessing the power of entrepreneurship to address societal problems has created a new breed of change-makers: social entrepreneurs. Using the mindset of entrepreneurial thinking to tackle problems as opportunities, these mission-driven entrepreneurs are creating a global buzz through their inspirational stories. The development of social ventures has created international attention and evolved into cross-sector collaboration with companies, investors and an engaged public sector. They have stimulated new forms of financing such as venture philanthropy and impact investing—seeking financial returns alongside measurable social or environmental returns. Students in the course will learn about the key trends in the Impact Economy and specifically how social entrepreneurs are actively designing and co-creating solutions solutions for the most pervasive societal failures. We will explore how financing and support structures have developed alongside these innovative and impactful structures.
Turnaround management can be defined as a process dedicated to corporate renewal. It uses analysis and planning to save troubled companies and returns them to solvency, by identifying the reasons for failing performance, and rectifying them.
The aim of this course is to provide a comprehensive understanding of what Blockchain is and how it works, as well as insights into how it will affect the future of industry. Crypto Currencies will be examined as an important and possibly dramatic application of Blockchain technology.
9 CH of elective coursework is required for completion of the program. Students may select their choice of elective courses in Management.
* CH: Credit Hours
3 CH = 12 class sessions of 3 hours, 36 hours of class contact
2 CH = 6 – 8 class sessions of 3 hours, 18 – 24 hours of class contact
1 CH = 4 – 5 class sessions of 3 hours, 12 – 15 hours of class contact