New Student Checklist

We have created a one-stop-shopping list for you to have a seamless transition into SHULU. To begin this exciting process, you will need your Student ID Number. Once you have this, you can begin with Step 1 below, which is to Activate Your MySHU Account and set-up your SHU Email account.

Student Responsibility

Students are responsible to know and apply the University’s academic policies and procedures. They are responsible for meeting deadlines as outlined in the academic calendar or in other sections of this publication. Students are responsible to know and apply graduation requirements. Questions about academic progress should be addressed to the academic department or the Assistant Registrar for Graduation Services.

The Sacred Heart University Student Handbook serves as an agreement between the University and students to honor the standards, policies and procedures set forth in the attached pages. By accepting to attend Sacred Heart University, a student is committed to understanding and abiding by these standards, as well as accepting responsibility for his/her actions. These policies have been established to provide a safe and comfortable community for all Sacred Heart University community members.

Sacred Heart University Student Handbook: https://www.shu.lu/academic-standards-and-policies/

1. Activate Your MySHU Account (Before your first class)

Set up your MySHU student account and create your SHU email address

To log into any SHU systems you will need a MySHU Account.


To create this account, click the link above or go to https://myshu.sacredheart.edu/ and select the “First time user?” link.


If you experience issues creating your account, contact the factory at 203-365-7575.

Video Tutorial: MySHU Account Email Creation: https://youtu.be/KQ_I6ijPOzs

2. Create Your SHU Email Address

Once you’ve activated your MySHU student account, you will be provided with your SHU email. Please write down your username and email address, as you will need to use them for the remaining steps. Typically, your assigned email account is your last name, first initial @mail.sacredheart.edu (ex: smithj@mail.sacredheart.edu). Your username is whatever is to the left of the @mail.sacredheart.edu (ex: smithj).

All SHU related correspondence in the future (including emails regarding orientation) will now be sent to this email account. You are required to check this account frequently.

After signing up for your email, please log into your email to confirm email set-up process. To check your email, please visit the Sacred Heart University website and click on the “MySHU” button that is located in the top right hand corner of the page. Log in using your username and the password you created. After logging into the "MySHU" portal, click on the Office365 icon on the Launch Pad in the upper left hand corner of the page to access your email. The first time you log in to your email, you will be asked to set up the language and the time zone.

3. Log into the MySHU Portal

Now that you have created your account, let's test it! Navigate back to https://myshu.sacredheart.edu/ and enter the credentials you created. The MySHU portal is your single sign on service for all major University applications, and provides you with direct links to important campus information. If you experience issues logging into your account, contact the factory at 203-365-7575.

Video Tutorial: Using the MySHU home portal: https://youtu.be/7MFJC16XX1Q

4. Academic Calendar

SHU Luxembourg operates on a trimester system. The three terms are Fall, Spring and Late Spring & Summer. The calendar for the current academic year can be found in the Current Students section of the SHU Luxembourg website (https://www.shu.lu/current-students/ → Academic Schedule).

Exact course dates and times are also available in the Current Students section section (https://www.shu.lu/current-students/ → Class Dates & Times) and the Luxembourg MBA Blackboard organization (ORG_LXMBA).

♦ Please be sure to double check the precise dates and times at the beginning of the term. All dates are subject to change.

♦ It is the sole responsibility of the student to plan their schedule according to the arrangement of class dates and times published on the SHU website. Missing one class because a student has registered for another class running at the same time IS NOT considered an “excused absence”. The administration schedules courses to best accommodate a majority of students as well as the individual, personal and professional schedules of the instructors.

♦ Please note deadlines for add/drop and withdrawals in the following sections of the Academic Standards, Policies, and Procedures. These deadlines vary for each course, based on the number of course credit hours.
COURSE CHANGES—ADD/DROP
COURSE WITHDRAWAL

5. Web Advisor

WebAdvisor is a secure site with access for current students and faculty. Through WebAdvisor, students can confirm their course registration, view their profile information, and send corrections to the Registrar’s Office. Students can also view their grades and monitor their progress toward their degree goals. Students will also apply for graduation via WebAdvisor.

WebAdvisor can be accessed by logging into the MySHU Portal, and selecting the WebAdvisor link in the Quick Links module, or by going directly to https://webadvisor.sacredheart.edu. Log in to the become familiar with the website, and access important information such as your class schedule.

Video tutorial - WebAdvisor for students: My Schedule & Grades:

https://www.youtube.com/watch?v=8ozi_ZQJJ0E&index=5&list=PL_sA-SfZq7wVN8rAqdUdJGkNKD1Mm78_A

Verifying Student's Schedule

Each student is responsible for checking their schedule on WebAdvisor to make sure the information is correct. Any problems should immediately be directed to the Luxembourg Office Manager. Students will be held academically and financially responsible for their registration as indicated on their schedule in WebAdvisor.

6. Blackboard

Blackboard is the official course delivery platform for courses at Sacred Heart University, so it is important for students to be comfortable using it. This virtual learning environment that can be accessed from any location with an Internet connection. It offers students the ability to view courses, class lectures, submit work, receive grades, communicate with the professor and much more.

Blackboard can be accessed by logging into the MySHU Portal, and selecting the Blackboard link in the Quick Links module, or by going directly to https://blackboard.sacredheart.edu. The information for each of your courses will be included in Blackboard. Your professor may post content such as lecture notes and the syllabus. If you need assistance navigating Blackboard, contact blackboard@sacredheart.edu or call 203-365-4799.

All course communication with your professor will be strictly via Blackboard and your SHU email address. It is your responsibility to check your SHU email address regularly. Especially if you are enrolled in a course.

You will be added to the Blackboard Organization: Luxembourg: Intro to Online Learning. This optional course helps you understand the Blackboard Course Management system in preparation for your upcoming course(s).

7. Online Video Conferencing Tools

During your academic career, you may be asked to collaborate with other members of the community for group work and projects. You have ready access to Zoom and Microsoft Teams.

For more information about WebEx, contact : training_support@sacredheart.edu or call 203-365-4799.

8. Microsoft Office 365

Stay organized. Head to https://portal.office.com to log in to your Microsoft Office 365 account using your SHU email and password. Use OneNote to keep track of lecture notes, save papers and assignments to your OneDrive account, and use Sway to create interactive presentations for course assignments. For more information about Microsoft Office 365, contact : training_support@sacredheart.edu or call 203-365-4799.

9. Visit the Software Site

Stay up to date with all of the latest software available to you via https://software.sacredheart.edu. Once you log in using your SHU credentials, take a few moments to review the software available, and install any that may assist in your academic journey.

10. Install AntiVirus Software

Once you have logged into the software site, via https://software.sacredheart.edu, select the "Symantec Endpoint Protection" link for your device, and follow the install process. If you have questions or need assistance downloading the software, contact the factory at 203-365-7575.

11. Log into your OneDrive Account

Free storage space for all of your notes and papers! Sign in to https://portal.office.com using your SHU email (username@mail.sacredheart.edu) and password. Once you are logged in, select OneDrive. The documents stored here can be accessed anywhere with a web browser and Internet connection.

12. Opt Out/Manage SHU Email Subscriptions

This system, called Regroup, allows for managing subscriptions (opting out) of certain categories of email, while also ensuring that reliable messaging is available for authorized purposes.

Access the system to manage your SHU email subscriptions using your SHU username and password at: https://sacredheart.regroup.com. All groups marked as “public” will allow users to opt out of future messages by clicking on the unsubscribe link displayed in the footer section. Further instructions here: Unsubscribing from Regroup groups.

For reference, our Internal Communication Policy is always available here:

https://sharepoint.sacredheart.edu/policies/default.aspx

Questions can be forwarded to Senior Systems Analyst Joseph Gardella at  gardellaj@sacredheart.edu or (203) 365-4453.

13. Student ID Card

SHU provides Student ID cards (Student Identification Cards) for all of our students. This card should be shown to access the SHU library during non-office hours and can also be used around town, i.e. Kinepolis (Movie Theatre) – Reduced Ticket Fee (€7.85) with valid Student Photo ID

The ID card acts as your SHU Library card and entrance to student events. ID cards are non-transferable and cannot be traded or shared. ID cards are to be kept from year to year, as replacements are not given out annually. SHU does not recommend punching a hole in the ID card for key chains or neck rings. Your Student ID card is the property of SHU.

Obtaining a Student ID card is a very easy procedure. You simply follow these 3 steps:

1 - Make an appointment with the Luxembourg Office Manager(s): alewis@shu.lu and/or jdhillon@shu.lu

2 - Come to the office and take a picture

3- We will then print your Student ID card here in the office.

The entire procedure should take about 10 minutes

If you need more details please call +352 22 76 13 33.

14. First-Time Graduate Registration & Meeting

First-time graduate registration must be done in person at the SHULU office. To set up your appointment, please contact the SHU Luxembourg Office Manager(s) at alewis@shu.lu and/or jdhillon@shu.lu

If you have any questions about your course selections, please contact Administrative Director, Antoine Rech, at arech@shu.lu.

Here are a few points we will cover during our first meeting. It would be helpful if you were to bring your personal laptop with you.

- We will go through the First-time Graduate Registration process to register/enroll you for your first courses in the MBA program.

- We will then go through the University systems together (a short tutorial) and discuss the registration procedure for all subsequent terms.

- You will be set up with your MySHU Student Account and the SHU Blackboard. It is important that from now on you acclimate to using your SHU email address. This is the official and only means of communication between students and instructors, and eventually the administration. It is the student’s responsibility to check your SHU email address regularly. Especially if you are enrolled in a course.

- You will obtain your Student ID card. Your photo will be taken at the office and we will then print your Student ID card. The entire Student ID Card procedure should take about 10 minutes.

The SHU Luxembourg Administrative Offices are located on the first floor of the main building of the Chamber of Commerce in Kirchberg where we have free parking facilities, should you come by car. Otherwise, our location is also reachable by bus (Leon Hengen) and tram (La Coque).

CLICK HERE FOR LOCATION DETAILS